Vendor drill down

Northwind Health Systems

Northwind

Clinical software

Current grade

87.2

Preferred

Last persisted 8/9/2026

Scorecard

Dimension ledger

Quality90.0

Timeliness64.3

Cost100.0

Responsiveness94.1

Compliance100.0

Weighted grade formula result 87.19

Renewal verdict

RENEW

Evidence pack

strong grade, no material risk

Trajectory

EWMA grade line

Position is the grade. Vector is the verdict.

Contracts

Clinical Platform MSA

Expiring

MSA · Aug 03, 2025 to Aug 03, 2026

Auto renew yes · Notice 0 days · AED 220,000

Obligations

Clinical Platform MSA

sla

Maintain platform availability at or above 99.9 percent monthly

1.00

Provider shall maintain overall platform availability at or above 99.9 percent during any monthly billing window.

Clinical Platform MSA

reporting

Submit a monthly uptime and incident report

1.00

Provider shall submit a monthly uptime and incident report within five business days of month end.

Event timeline

Jul 06, 2026delivered on time

Sprint 8 delivery on schedule

Jul 05, 2026quality check

Release audit passed

Jul 03, 2026response latency

Support response within 10 hours

Jul 01, 2026delivered late

Integration milestone two days late

Jun 28, 2026delivered on time

Sprint 7 delivery on schedule

Jun 27, 2026quality check

Security assessment accepted

Jun 24, 2026response latency

Support response within 6 hours

Jun 21, 2026delivered on time

Sprint 6 delivery on schedule

Jun 19, 2026quality check

Q1 acceptance review passed

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