NOMOI — Internal PMO

Vendor oversight evidence pack

Sandhill Logistics

Sandhill

Medical logistics

Generated Aug 09, 2026

Prepared for supplier relationship oversight.

Performance grade

59.9

Probation / F

Trend STABLE

EWMA 59.89

Dimension	Score	Org weight	Effective weight	Contribution
Quality	72	30%	30%	72 x 30% = 21.60
Timeliness	23.81	25%	25%	23.81 x 25% = 5.95
Cost	60	15%	15%	60 x 15% = 9
Responsiveness	70.59	15%	15%	70.59 x 15% = 10.59
Compliance	85	15%	15%	85 x 15% = 12.75
Total			59.89 normalized to 59.89

Period end	Grade	EWMA grade	Trend
Apr 10, 2026	72	72	DEGRADING
May 10, 2026	69	71	DEGRADING
Jun 09, 2026	66	69	DEGRADING
Jul 09, 2026	64	68	DEGRADING
Jul 10, 2026	59.89	65.50	DEGRADING
Jul 11, 2026	59.89	63.81	DEGRADING
Jul 12, 2026	59.89	62.64	DEGRADING
Jul 13, 2026	59.89	61.81	DEGRADING
Jul 14, 2026	59.89	61.24	DEGRADING
Jul 15, 2026	59.89	60.83	STABLE
Jul 16, 2026	59.89	60.55	STABLE
Jul 17, 2026	59.89	60.35	STABLE
Jul 18, 2026	59.89	60.21	STABLE
Jul 19, 2026	59.89	60.12	STABLE
Jul 20, 2026	59.89	60.05	STABLE
Jul 21, 2026	59.89	60	STABLE
Jul 22, 2026	59.89	59.97	STABLE
Jul 23, 2026	59.89	59.94	STABLE
Jul 24, 2026	59.89	59.93	STABLE
Jul 25, 2026	59.89	59.92	STABLE
Jul 26, 2026	59.89	59.91	STABLE
Jul 27, 2026	59.89	59.90	STABLE
Jul 29, 2026	59.89	59.90	STABLE
Jul 30, 2026	59.89	59.90	STABLE
Jul 31, 2026	59.89	59.89	STABLE
Aug 01, 2026	59.89	59.89	STABLE
Aug 02, 2026	59.89	59.89	STABLE
Aug 03, 2026	59.89	59.89	STABLE
Aug 04, 2026	59.89	59.89	STABLE
Aug 05, 2026	59.89	59.89	STABLE
Aug 06, 2026	59.89	59.89	STABLE
Aug 07, 2026	59.89	59.89	STABLE
Aug 08, 2026	59.89	59.89	STABLE
Aug 09, 2026	59.89	59.89	STABLE

TERMINATE

Title	Type	Term	Auto renew	Notice days	Value	Status
Logistics Services Agreement	SOW	Sep 12, 2025 to Nov 26, 2026	No	30	AED 200,000	active

penalty

Late daily manifest incurs a per event credit

If the daily manifest is not transmitted before 08:00, Provider shall credit Client AED 200 per late event.

Confidence 0.94

Date	Type	Narrative	Quant
Jun 13, 2026	delivered on time	Week 1 manifests on time	none
Jun 17, 2026	quality check	Handover quality review	score 74
Jun 18, 2026	delivered late	Manifest late after system migration	days late 4
Jun 19, 2026	response latency	Slow support response	latency hours 20
Jun 20, 2026	delivered on time	Week 2 manifests on time	none
Jun 23, 2026	missed	One daily manifest missed	none
Jun 25, 2026	delivered late	Manifest late, staffing gap	days late 5
Jun 26, 2026	dispute	Disputed late credits	amount 4000
Jun 29, 2026	sla breach	Availability fell below the monthly threshold	none
Jun 30, 2026	quality check	Second quality review	score 70
Jul 02, 2026	delivered late	Manifest late, weather	days late 3
Jul 04, 2026	response latency	Slow support response	latency hours 28